Here's everything to help you get your problem sorted.
Follow these emergency self-help steps if you discover frozen or burst pipes at your property.
This policy explains how we handle money situations when residents move out - both when someone owes us money and when we owe them money back.
A copy of your lease should have been given to you by your solicitor when you purchased your home, but here are other ways to get a copy of your lease.
This policy explains how we help residents who collect and keep lots of items in their homes (called hoarding). We want to help them stay in their home safely while making sure everyone in the building is safe too.
We do not insure your contents as part of the tenancy agreement. It’s a good idea to consider what a home contents insurance policy would cover you for in order to help you make an informed decision on whether you need one. Find out about the importance of home contents insurance.
HomeBuy (sometimes referred to as Keyworker HomeBuy, Starter Home Initiative HomeBuy or Open Market HomeBuy) was a scheme which allowed applicants to buy a home of their choice on the open market with the help of an equity loan from us. Find out more if you received a HomeBuy loan.
Step-by-step instructions and video guide.
