Here's everything to help you get your problem sorted.
If you'd like to make any home alterations or improvements, you’ll need to get written permission from us before you start any work. Find out more about what you need to do.
If you live in a property that was built before 2000, asbestos may have been used in your building’s construction. In these cases, it's important to take extra precautions when doing work on your home.
Keeping our residents and buildings safe is our first priority as a responsible housing provider and we want to keep you updated on our approach to building and fire safety. For more information on building safety and EWS1 forms.
Experts agree that with proper ventilation, insulation and heating, condensation can be avoided or reduced. Here are some tips on how to do this.
Find out how to extend your lease.
Follow these emergency self-help steps if you discover frozen or burst pipes at your property.
A copy of your lease should have been given to you by your solicitor when you purchased your home, but here are other ways to get a copy of your lease.
We do not insure your contents as part of the tenancy agreement. It’s a good idea to consider what a home contents insurance policy would cover you for in order to help you make an informed decision on whether you need one. Find out about the importance of home contents insurance.