Resident involvement and engagement are a vital part of our efforts to ensure that residents remain at the heart of what we do at Notting Hill Genesis and under our newly invigorated involvement and engagement model there are plenty of opportunities to get involved in areas that matter to you.
Our aim is to attract a more diverse range of voices to take part in projects and activities that improve the services you receive. Depending on the time you can give and the interests you have, offering different ways to get involved such as scrutiny projects, one-off meetings or consultations, as well as local engagement opportunities such as regional meetings and drop-in sessions, means the model remains inclusive and flexible for all our residents.
Upcoming opportunities to get involved
- Electronic security system procurement tender – help us choose new maintenance contractors.
- New pest control contract arrangements – we are looking to provide a new pest control service by early 2025 and would like to hear your views of our proposals.
- Input on specifications and home standards – with particular attention to kitchen and bathroom spec.
- Repairs inspectors – help shape this new function in our repairs service.
- Repairs procurement – help us choose our repairs contractors.
- Voids standard review – those residents who have recently moved into a void property to give feedback on their experience of moving into a void home.
Register your interest to be kept informed of these and all other upcoming opportunities.
The benefits of getting involved
- Meet new people and be part of a wider resident community
- Gain new skills and build experiences for your CV
- Feel empowered
- Gain further insights into Notting Hill Genesis
- Access to our rewards and recognition policy including an opportunity to receive thank you vouchers to recognise your time and support
- Travel allowance and expenses (ie. carer costs) for certain meetings you attend
- Access to training opportunities and events
- Thank you events for residents who are regularly involved
Ways to get involved
Improve your community
Residents Annual Report
To see more details on what residents have achieved in 2023, take a look at our Residents Annual Report, produced with our Resident Voices Group.
Important documents for resident involvement
Resident involvement - code of conduct
The code sets out the standards of behaviour expected of all residents who take part in any Notting Hill Genesis involvement activities.
Rewards and recognition policy
We welcome resident involvement and reward contributions through yearly prize draws, events, vouchers and more.
Expenses guidelines
Residents and volunteers may claim reimbursement of expenses they incur as a result of their voluntary work for Notting Hill Genesis.