No. If the change of ownership to a different landlord happens this will not affect your right to remain in your current home. It also will not affect your security of tenure.
No. The type of tenancy that you hold will not change. If you were to be issued with a new Tenancy Agreement this would be subject to consultation with you and you would have to agree to sign it.
Your rent is reviewed every year. A fixed formula which is set by the government is used to calculate the annual rent change. The same formula must be used by any potential new landlord. If you hold a secure tenancy, your rent will be reviewed in the same way that it is at present.
Yes. If you are currently claiming benefits to help with your housing costs, you will still be able to do so.
Yes. You will continue to receive maintenance services by Notting Hill Genesis until the transfer happens.
No, but Notting Hill Genesis will seek to attract a landlord with a good track record of delivering a high-quality maintenance service, as good as or better than you receive now. The new landlord will deliver the service using their own arrangements.
Yes. We will consult with you at various stages throughout the process of finding a new landlord.