The Resident Voices Group would like to introduce their second Residents Annual Report. This report is created by our residents for our residents, and highlights Resident Voices’ key focuses, challenges and successes over the past 12 months.
The Resident Voices Group was set up to act as a representative hub for residents, where experiences and feedback can be gathered, listened to and acted upon. The group is made up of the chairs of our resident-led involvement groups, resident members of our group board and committees, and senior leadership staff. Residents instigate service improvement projects based on the feedback they have received.
The Residents Annual Report highlights the benefits of collaborative working between residents and staff, showing us that we can improve services and homes most successfully when we work together. The Resident Voices Group would like to thank Colin Burns, a Notting Hill Genesis resident, who kindly led on the design of this report.
If you have any questions about the report or would like to know more about the Resident Voices Group, we’d love to hear from you! Please get in touch at involvement@nhg.org.uk.
